EXHIBITORS

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Since SAMGarde’s founding 10 years ago we have always been 100% Independent & proudly so, with no hidden vested interests; NEVER working sub-contract for software publishers nor selling their software. Our sole focus is always our customers! We believe that ITAM is not an island, it is the foundation of your CMDB and a critical enabler to the success of your Service Management capability. Our team of employees & pool of associates have the skills & experience to ensure your ITAM or Cyber program delivers. 

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ServiceNow makes work, work better for people.

Everyone deserves great experiences at work. Now routine tasks happen in a snap, and complex projects flow smoothly. With the Now Platform, anyone can work effortlessly across teams, silos, and systems. The Now Platform is a ready‑built foundation that transforms how your business operates. Because life at work is better when user experiences are intuitive and tasks are automated. And work moves faster when you can orchestrate across departments and IT applications with powerful workflows.

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At Freshworks, we believe your business deserves better software - software that’s ready to go, easy to setup and use, and requires minimal customisation. All of our products live up to this promise and are backed by our world-class support. Freshservice, our cloud-based IT service desk and ITSM solution, leverages ITIL best practices to enable IT organisations to focus on what's most important - exceptional service delivery and customer satisfaction.

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We enable leading organizations to deliver amazing IT support and customer service experiences, because with RightAnswers knowledge management software. RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly. Get the Right Answers to the Right People at the Right Time. Turns your IT support and customer service agents into subject matter experts, by putting knowledge of all products and services at their fingertips.

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Brightsolid is Scotland’s only dedicated and complete colocation and managed cloud solutions company. We are privately-owned and operated, committed to providing enterprise class technology, processes and talent for Scotland and beyond. Our location, connectivity and credibility, combined with 20 years of industry experience, means we are the first choice as trusted advisors to help Scotland’s public and private sector. We focus on building strong relationships with our clients, deploying highly skilled people and world-class technologies in order to provide flexible solutions and services that rapidly generate tangible value.

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TOPdesk is more than a Service Desk tool. We work with you to help your service department excel. Our solutions, from software to consultancy, have evolved to make sure your organisation runs smoother, with a higher quality of service and impeccable customer experience. Work with us to improve your processes, grow your teams' skills and deliver better services. 

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At ITSM Zone we want to make a difference to your career. We are dedicated to IT service management and providing you with genuine skills to help you meet your career goals. Our mission is to provide you with high quality, accessible, accredited training backed up by friendly 24x7 technical and tutor support. All of our online courses are accredited, making them the IT professional's choice.

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Employee experience measurement tool for ITSM. We help our customers improve their internal services’ performance by measuring and analysing employee happiness and lost worktime. Collect large amount of actionable feedback data to identify development priorities. Enable continuous service improvement and highlight the value of your internal business services. Our mission is To improve employee happiness and increase productivity!

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Professional and operational services to accelerate your digital transformation. Enable Productivity. Transform Infrastructure. Empower Your Organisation. Protect Your Enterprise. Integrated Systems, Servers, Storage, Networking, Software and Services. Turn ideas Into value through the agility of the cloud with HPE.

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FlyForm (ServiceNow Partner) founders Phil Davies and Arron Davies hold three core principles dear: Quality – taking pride in delivering high-value services with products they can stand by. Delivery – fulfilling their commitments to clients, whatever it takes.Integrity – being honest and accountable for both strengths and weaknesses. We have a 9.7/10 satisfaction rating from ServiceNow customers.

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Optimal Service Management Ltd is owned and run by Stuart Rance, who has been providing IT service management and information security management services to clients across the world for many years, and is an author of many books including ITIL® Practitioner Guidance, RESILIA™ Cyber Resilience Best Practice, and ITIL Service Transition (2011 edition). We provide consulting and training to help you improve how efficiently, effectively and securely you deliver IT to your customers, and how well you meet their needs.

Supporters

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SITS – The Service Desk & IT Support Show, is the UK’s leading event for IT Service Management and Support professionals. The next event takes place on 1-2 May 2019 at our new home ExCeL London. Over 3,700 IT decision makers will attend to meet the teams from the top industry vendors, keep up with the latest trends in over 60 seminars and world-class keynotes, and network with their professional peers. There is nowhere else in the UK that you can meet so many IT Service Management suppliers face-to-face, plus attend education and training seminars all for FREE.

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AXELOS is responsible for developing, enhancing and promoting a number of best practice frameworks and methodologies used globally by professionals working primarily in IT service management, project, programme and portfolio management and cyber resilience. These methods, including ITIL®, PRINCE2®, MSP® and our collection of cyber resilience best practice products, RESILIA®, are adopted by private, public and voluntary sectors in more than 150 countries to improve employees’ skills, knowledge and competence in order to make both individuals and organizations work more effectively.